Cancellation Policy

Cancellation Policy

We make every effort to fulfill all the orders placed. However, please note that there may be certain orders that we are unable to process and must cancel. The reasons include limitations on quantities available for purchase, unavailability of stock, or problems identified by our credit and fraud avoidance department.

Our Customer Care Team will communicate to you if all or any portion of your order is canceled. If your order is canceled after your credit card has been charged, the said amount will be reversed back in your Card Account.


Non-Receipt of Payment:

An unpaid order is treated as canceled.


Cancellation by the Customer:

Please contact our Customer Care in case you wish to cancel the Order. On receipt of the cancellation notice, we shall cancel the order and refund the entire amount if the order has not been processed by us. We will not be able to cancel orders that have already been processed or shipped out by us. A customer can cancel an order up to 10 minutes after the order is placed.



If the payment was by Credit Card, we will refund the Credit Card. Typically refunds are processed in less than 10 working days. Please note that we shall not be responsible for any delay in credit to the Cardholder's credit card account as that is managed by the Cardholder's issuing bank.

Please call us on +1 917-341-2028 or mail us at [email protected] if you have any questions.